RETURNS/REFUNDS/EXCHANGES

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

TERMS & CONDITIONS FOR RETURN/EXCHANGE

  • Customers Can Exchange/Return their Product within 5 Days of the Product Delivered.Requests after that will not be accepted.
  • Once the Product is Picked by our Courier Executive, We will Examine its Condition and Accept/Reject the Request.
  • For Defective Products, Please reach out to our Customer Support Team. A Brand new Product will be Delivered.
  • We may Refuse a Return if the item is not in good Condition, Used or Broken.

HOW DO I SEND THE ITEM BACK TO PANDAPANTI.COM?

  • Our Courier Executive will Pick the Product. A Return Shipping Charge of Rs 100/- will be Levied and the Balance amount will be Refunded
  • Defective products need not be sent back to us unless confirmed by the customer support team. 
HOW DOES REFUND/RETURN/EXCHANGE WORK ONCE ACCEPTED?
  • If the Product meets all the Required Terms & Conditions mentioned Above, We will Refund/Exchange the product.
  • If paid by credit card, Refunds will be issued to the original credit card provided at the time of purchase and in case of Cash on Delivery payments refund will be made to the Customer’s Bank Account
  • In case of Exchanges, A new product will be dispatched and delivered at no Extra Cost.

HOW DO I PLACE A REFUND/RETURN/EXCHANGE REQUEST

  • For Placing a Refund/Return/Exchange Request, Mail us at Support@pandapanti.com
  • Customer Can Whatsapp us on +91 9819683587 with the Problem and Order Id
  • Another Alternative is to use the In-site Live chat Feature. Our Customer Executive will help you in the best Possible Manner.
WHEN DO I RECIEVE MY REFUND?
For Cash on Delivery Orders, Refunds will Be Processed To Your Bank Account Via NEFT.
For Orders paid Via Debit/Credit Card, Refunds will be initiated back to the card through which Payment was Made.
For Orders Paid Via Paytm Wallet,Refunds will be initiated back to the Paytm Wallet Used for the Transaction.

REFUND METHOD

CASH ON DELIVERY

CREDIT/DEBIT CARDS/NETBANKING/UPI

PAYTM

REFUND TIME FRAME

7-10 BUSINESS DAYS

10-15 BUSINESS DAYS

10-15 BUSINESS DAYS